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iSIGNS Warranty/Return/Claim Information

Warranty: Our traffic controller products are backed by our 5-year unlimited warranty against defects in material and workmanship, when operated under normal conditions. Included in this warranty are all of our LED, Neon, and Incandescent units, except units which have WHITE LEDs, which are covered under a 1-year warranty. In the event a unit becomes defective during the warranty period, iSIGNS will replace or repair the defective unit free of charge. Click image at right for a printable copy of the warranty!
No Hassle Returns: Returns on standard products are gladly accepted with an RMA number issued by us. Returns must be shipped in original cartons via the best possible carrier, freight prepaid.
No Hassle Claims: If an item should arrive damaged, do not return damaged goods directly to iSIGNS without prior approval. Please contact us immediately for an RMA number. All claims for loss or damage must be filed with the common carrier used for shipment. For damaged shipments involving UPS, please retain original packaging and notify us immediately for a RMA number. We will promptly contact UPS and arrange for damage inspection at your location. UPS will return shipments to us after inspection is complete.